Delete your FindMyTrain app data

This page is for people who use the FindMyTrain app on Android and want their data removed. The app has no accounts, so there is no account to delete — but it does keep a little on your phone, and Google keeps a little for us.

No account Nothing tied to your name Anonymous data expires on its own

Steps

Clear what the app remembers. Open the app, tap the gear, and choose Clear history. This removes your recent trains, stations, searches and saved timetables from the phone.
Remove followed trains. On the home screen, swipe a followed train sideways to stop following it.
Stop messages. In Settings, switch off Notifications → Service updates. That unsubscribes the app from our messages.
Uninstall the app. This removes everything the app stored on your phone, including your settings.
Optional — reset your advertising ID. In your phone's Android settings, under Privacy → Ads, delete or reset the advertising ID. The exact path differs a little between phones.

What is deleted, what is kept, and for how long

You can delete it

Followed trains, recent stations, searches, saved timetables, your language and text-size settings

Where it is: Your phone only
What happens to it: Deleted by steps 1–4 above. Never sent to us.

Expires within the hour

A PNR, train number or station you look up

Where it is: Passed through our server to the railways' data and back
What happens to it: Not stored. A copy of the answer may sit in a short-lived cache and expires by itself, in about an hour at most. It is not linked to you or your phone.

Expires on its own

Which screens were opened and which lookups worked or failed (never what was looked up)

Where it is: Google Analytics for Firebase
What happens to it: Anonymous. Deleted automatically, kept no longer than 14 months.

Expires on its own

Crash reports

Where it is: Firebase Crashlytics
What happens to it: Anonymous. Deleted automatically after 90 days.

Why we cannot look up one person's records

The analytics and crash data are tied to a random identifier the app generates, not to your name, phone number or email, and the app never shows you that identifier. So there is nothing we can search for to find “your” records, and nothing to hand back. The steps above remove everything that exists on your phone and let the anonymous remainder expire on the schedule shown. We do not use that data to identify anyone, sell it, or share it with anyone for their own purposes.

Questions or a request

Email [email protected]. Write “FindMyTrain app” in the subject and we will reply. The full policy is on the privacy policy page.